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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Joshua Mann

Joshua Mann

June 26, 2024

5  out of  5
rating by Joshua Mann
"I really enjoy working with Loren and his team (especially Greg)! As they have helped me with some quite complex quotes and questions. I would highly recommend them to anyone looking for insurance in NM."
We responded:
"Joshua, thank you for the recommendation. We are always happy to help even with the most complex situations. We look forward to working with you!"
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Jennifer Archuleta

March 14, 2024

5  out of  5
rating by Jennifer Archuleta
"Awesome Staff. Roberta Madrid is helpful and gives excellent customer service. Loren Valdez and her staff are amazing and definitely highly recommend!"
We responded:
"Jennifer! I am pleased to know you had a great experience with Roberta. We greatly appreciate your feedback as well as the recommendation. Thank you for trusting Loren Valdez State Farm Insurance with your insurance needs. "
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Robert L Judd (Bob)

January 2, 2024

5  out of  5
rating by Robert L Judd (Bob)
"Had a great experience getting new auto, home and personal liability policies. Greg was great as well as the rest of the team."
We responded:
"Thank you for the positive feedback. We're thrilled to hear about your great experience with Greg and the team. Your satisfaction is our priority, and we appreciate your trust in our services for Home, Auto and Liability Umbrella insurance. If you ever have questions or need assistance, feel free to reach out. "
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Isabella Jimenez

December 8, 2023

5  out of  5
rating by Isabella Jimenez
"Greg was a great help and now I am paying half of my previous car insurance cost for even more protection! They have several different payment options and are very flexible with customizing you with the coverage you need"
We responded:
"Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Greg provided excellent assistance, and we're delighted to know that we could help you achieve significant savings on your car insurance while enhancing your coverage. Our team takes pride in offering various payment options and flexible customization to meet our clients' individual needs. We truly appreciate your feedback and look forward to continuing to serve you."
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Naur

December 5, 2023

5  out of  5
rating by Naur
"Loren and his team have exceptional customer service. Loren did a review of my insurances and explained everything thoroughly to help me understand coverage and chose which one best fit my needs."
We responded:
"Thank you for your business and for the positive review. We welcome every opportunity to discuss and review coverages to ensure our customers know and understand the extent in which they are covered. We are here whenever you need us! "
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James Wernicke

September 9, 2023

5  out of  5
rating by James Wernicke
"Been with Loren for over 5 years. Responsive, knowledgeable, and supportive of the local community. Also competitive rates."
We responded:
"Hey James! Thank you for taking the time to leave us a positive review. We appreciate your kind words. We are always here for you and our community!"
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Annette Lujan

July 31, 2023

5  out of  5
rating by Annette Lujan
"Loren is not only extremely good at his job, he is a Phenomenal person in general. I highly recommend him for all your insurance needs!"
We responded:
"Thank you for your kind words. We appreciate you and your recommendation. "
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Teresa Sosa-Marquez

July 31, 2023

5  out of  5
rating by Teresa Sosa-Marquez
"Gracias Roberta por las cotizaciones de seguros y tu ayuda para encontrar un seguro asequible. Te aprecio."
We responded:
"Thank you for trusting Loren Valdez State Farm Insurance. I am glad to hear that you are happy with the service Roberta is providing. We look forward to working with you. "
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Xavier Nevarez

July 31, 2023

5  out of  5
rating by Xavier Nevarez
"The Loren Valdez agency is the perfect example of an organized agency, Everytime I have had questions or concerns about my home or auto policies I would get answers immediately. The Valdez agency treats you like family. Why would you go anywhere else? Thank you for all you do!!"
We responded:
"Thank you for trusting Loren Valdez State Farm with your home and auto insurance. We are happy to know you are pleased with our service. We try our best to make everyone feel welcomed. Thank you for your review/recommendation. "
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Cece

July 31, 2023

5  out of  5
rating by Cece
"Loren was extremely knowledgeable and guided me through the process of selecting the right coverage for my needs. He addressed all my questions with clarity and patience. I feel confident knowing that I have a reliable agent who genuinely cares about their clients' well-being. Highly recommend!"
We responded:
"Thank you for trusting Loren Valdez State Farm with all your insurance needs. We are here for you whenever you need us. We appreciate your review/recommendation and your kind words. Call us if you ever need anything! "
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Liza Morales

July 31, 2023

5  out of  5
rating by Liza Morales
"Very professional environment. Staff are friendly and eager to help."
We responded:
"Thank you for your feedback! We appreciate you taking the time to leave a review. "
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Yong Tao

July 29, 2023

5  out of  5
rating by Yong Tao
"Good service"
We responded:
"Thank you for your business!"
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Hope Rapp

July 28, 2023

5  out of  5
rating by Hope Rapp
"Roberta was great at helping us get the best coverage and price for our multiple vehicles. We couldn't be happier. We highly recommend Roberta Madrid at Loren Valdez State Farm Insurance."
We responded:
"Thank you for your recommendation and your feedback. Please call us if you ever need anything. "
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Brandon Chavez

July 28, 2023

5  out of  5
rating by Brandon Chavez
"Working with Roberta was a great experience. She is very kind and always willing to help when needed."
We responded:
"Thank you for the feedback. I am glad to hear you are happy with the service you received from Roberta. We look forward to working with you. "
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Nicole Sisneros

July 28, 2023

5  out of  5
rating by Nicole Sisneros
"Roberta is an amazing person to work with. She goes over and beyond to help."
We responded:
"Thank you for your feedback. We appreciate you!"
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Josh Roybal

July 28, 2023

5  out of  5
rating by Josh Roybal
"Roberta is an excellent State Farm agent! She has always been there every time I needed assistance. Moreover, whether it has been my house or car, Roberta was there to make sure all issues were resolved in a timely manner. Roberta really changes the stereotype of “dealing with insurance” to assuring any individual is not alone during a time in need."
We responded:
"Thank you for trusting Roberta at Loren Valdez State Farm with your home and auto insurance. We will be here for you whenever you need us."
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Anita Valdez

July 25, 2023

5  out of  5
rating by Anita Valdez
"Loren and his team at State Farm are very professional and helpful. They are ready to answer and questions and always do so in such a pleasant manner!! I will always refer anyone to his agency!!"
We responded:
"We are happy to hear you are satisfied with the service you are providing. We appreciate your feedback. "
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estrella Lopez

July 24, 2023

5  out of  5
rating by estrella Lopez
"The best customer service and very helpful!!"
We responded:
"Thank you for your feedback. We appreciate you! "
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LaTisha Ford

July 21, 2023

5  out of  5
rating by LaTisha Ford
"Being new the area, we had no idea which insurance agent we should go with. Loren and Tiffany are great! At any point when I have questions or concerns, they are quick to answer and help in the matter. So glad we chose them! Thank you for all you do!"
We responded:
"Thank you for choosing Loren Valdez State Farm Insurnace. We appreciate your kind words and for taking the time to leave a review. We look forward to future interactions."
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Drew Kirian

July 7, 2023

5  out of  5
rating by Drew Kirian
"Roberta was very friendly, helpful. Overall we had very good experience with her."
We responded:
"Thank you for trusting Loren Valdez State Farm Insurance. I am glad to hear Roberta provided you great service. We appreciate your feedback and the positive review. "
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Dawson Cabbage

July 7, 2023

5  out of  5
rating by Dawson Cabbage
"Very responsive and helpful!"
We responded:
"Thank you Dawson. We are here for you whenever you need us. "
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Jay Schmahl

June 29, 2023

5  out of  5
rating by Jay Schmahl
"Loren and his staff are the best. As a team they go above and beyond to provide the best service for their customer's. I can't thank them enough!"
We responded:
"Thank you for the compliments and positive review! I always enjoy talking about classic muscle cars when you come in. See you soon!"
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Kristina Chavez

June 28, 2023

5  out of  5
rating by Kristina Chavez
"Great customer service and professional"
We responded:
"We appreciate your review. Thank you for your business. "
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Liz Abeyta

June 28, 2023

5  out of  5
rating by Liz Abeyta
"Roberta is awesome to work with, and she’s fast! I got my quote immediately."
We responded:
"Thank you for trusting Lorn Valdez State Farm Insurance. Glad to hear Roberta is providing awesome customer service. Thank you for your feedback. "
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Ben Gutierrez

June 28, 2023

5  out of  5
rating by Ben Gutierrez
"Awesome Customer Service!"
We responded:
"Thank you!"